Go to this URL https://app.supplyshift.net/ and click Change language on the dropdown to suit your language. Then click forgot password and follow the instructions. On the next screen add your email address to receive a reset email from SupplyShift.  Please check your spam if you do not receive an email within 2 hours. If you have not received an email, the sender may be blocked please ask your IT provider to whitelist the domain address that sends the emails which is @supplyshift.net Please contact us if this does not work.