Member's Annual Report

Bonsucro members agree to our Code of Conduct. The Code defines members’ roles and responsibilities as we work to collectively accelerate the sustainable production and uses of sugarcane.  

The Code of Conduct (clause 4.1) requires members to submit an annual report. This is a survey of three parts, the results of which help to determine Bonsucro’s priorities, and allow us to offer greater support to our members. But it also helps us to ensure that Bonsucro is a global network of committed members driving change in the sugarcane sector.  

The three parts of the Annual Report are: 

  • The Membership Satisfaction Survey 
  • The Due Diligence Questionnaire 
  • The Continuous Improvement Survey 

Our members submit a report every year, and their answers are confidential and not accessible by others. The page below offers some information on the three surveys and includes some tips on submitting your annual report. 

Thank you to every member who fills out their annual reports. Bonsucro wouldn’t exist without its members and all the hard work you do to make sugarcane more sustainable.  

To fill out the 2023 Annual Report, sign in to Bonsucro Connect, our online platform. 

The Member’s Annual Report for 2023 needs to be submitted by 8 June 2023 and covers 1 January 2022 to 31 December 2022.  

The Annual Report consists of three parts: 

  1. Membership Satisfaction Survey: your chance to give us feedback on your membership experience, and to let us know what activities you want us to prioritise. 
    In 2022 74% of Bonsucro members said they were satisfied or very satisfied with their membership. The results of the survey also showed that there is an appetite among our members for shared learning opportunities and in-person events, as well as to know more about greenhouse gas (GHG) emissions in the supply chain. This led to two big in-person events in 2022, as well as the launch of our project to create a sector-wide GHG mitigation pathway.
  2. The Member Due Diligence Questionnaire: by filling in this self-assessment you help provide assurance that Bonsucro is a network of credible businesses wanting to drive change, by committing to understanding and improving their operations. This questionnaire is based on Bonsucro’s Code of Conduct, and alignment with the United Nations’ Guiding Principles on Business and Human Rights.
    If you have filled it out in previous years, your questionnaire will be pre-populated with your answers – all you need to do is update and evidence any changes made, and any new risks that have emerged, between 1 January and December 31, 2022.

  3. The Continuous Improvement Survey: this is your opportunity to demonstrate how you are putting your commitment to sustainability in sugarcane into practice.
    Your answers are valuable insights into the challenges you face on the ground, and are used to inform our work – including deciding webinar and training topics, and which themes are included in grants from the Bonsucro Impact Fund. You can find last year’s results from the Continuous Improvement Survey here

Top Tips for Completing your Annual Report

 

The Member’s Annual Report for 2023 needs to be submitted by 8 June 2023 and covers 1 January 2022 to 31 December 2022.

To fill out the 2023 Annual Report, sign in to Bonsucro Connect, our online platform.

Once you’ve submitted your report, Bonsucro will review your answers. Bonscuro reserves the right to get in touch if any further information is needed, or actions need to be taken by your organisation.

Due to the size of our organisation the review process can take a while, but rest assured we value and care about every single submission.

If you need any help or advice filling out your annual report, please contact your account manager, the team is always willing to answer your questions. We will also be running regional webinars to provide practical guidance – details of these can be found below.

If you haven’t submitted before:

To create an account, please use the access code sent to you via email by Bonsucro on 13 April 2023, and follow the instructions. If you have any questions about setting up your account, contact matthew@bonsucro.com.

Complete the surveys and press submit when you are done. Your submitted report can be found in your Bonsucro Connect account.

If you have submitted an annual report before:

If you have lost your login credentials due to a change of staff, please contact matthew@bonsucro.com stating your account and the person who previously completed the survey for your organisation.

Your answers for the self-assessed Due Diligence Questionnaire will be pre-populated based on your report from last year. If you made any changes or collected any new evidence between 1 January and 31 December 2022, please make sure to update your answers, and mention how you’ve addressed any improvement recommendations from Bonsucro (if any were made in previous years).

Your previously submitted reports can also be found on your Bonsucro Connect account – these are confidential and cannot be accessed by others. If you wish to share the report with other departments, you can download a copy by clicking on Organisational Details within the survey, and clicking on Import and Get Template.

The Code of Conduct self-assessment section should be updated if any companies leave or enter your Membership Cohort (the group of related entities that became part of Bonsucro through a parent or related company).

Please note: If one entity in a Membership Cohort is found to be in breach of the Bonscuro Code of Conduct, any consequences apply to the entire Cohort.


Webinars for Members

Our Senior Membership Manager, Rafael Seixas, will run webinars on the Annual Report, explaining the report in more detail and providing practical guidance on filling in the forms on Bonsucro Connect. You can register using the links below.

English – Completing your 2023 Member Annual Report
24 April 2023-  10:00 British Summer Time/14:30 Delhi/16:00 Bangkok 
10 May 2023 – 16:00 British Summer Time/11:00 New York/08:00 Los Angeles 

Español – Cómo completar su Reporte Anual de Miembros de 2023
27 de abril de 2023 – 16:00 British Summer Time/9:00 México City/10:00 Bogotá 

Português – Como preencher seu Relatório Anual do Membros
2 de maio de 2023 – 15:00 British Summer Time/11:00 São Paulo 


Frequently Asked Questions

Go to this URL https://app.supplyshift.net/ and click Change language on the dropdown to suit your language. Then click HAVE AN ACCESS CODE? On this new page please then type in or paste the access code that was sent with the email from Bonsucro with the subject: Bonsucro Members Annual report 2022 (important). Follow the instructions to set up your Connect account.

Please check your spam if you do not receive any setup emails within 2 hours. If you have not received an email, the sender may be blocked please ask your IT provider to whitelist the domain address that sends the emails which is @supplyshift.net Please contact us if this does not work.

 

Go to this URL https://app.supplyshift.net/ and click Change language on the dropdown to suit your language. Then click forgot password and follow the instructions. On the next screen add your email address to receive a reset email from SupplyShift.  Please check your spam if you do not receive an email within 2 hours. If you have not received an email, the sender may be blocked please ask your IT provider to whitelist the domain address that sends the emails which is @supplyshift.net Please contact us if this does not work.

 

The report can be accessed via your own account on Bonsucro connect. Bonsucro connect can be found here: https://app.supplyshift.net/#/login If you think you have an account but can’t remember your login details follow the instruction in FAQ 2. If you completed the report last year, the 2023 report will be sent to your account which can be accessed by using the same login credentials as before.

This short video explains how to complete the report using Bonsucro Connect.

Yes. The Member Annual Report is a membership requirement as outlined in Bonsucro Code of Conduct (clause 4.1) and it is an essential part of obligations as a Bonsucro member. The reporting happens annually and members are required to submit their reports every year. For the self-assessment part (Legal Compliance and Respect for Human Rights sections), Bonsucro now provides a functionality that pre-populates member answers based on their 2022 report, so members only have to update them based on any changes and upload any relevant evidence. The Continuous Improvement Report covers a different period every year – for this year the report will need to cover the period 1 Jan – 31 Dec 2022.

If the person who has left gave you the login credentials go here https://app.supplyshift.net/ and login.  You will be taken to a dashboard. Click on responses and you will see last years and this year’s new survey.

If the person who has left did not give you the login credentials please contact matthew@bonsucro.com stating your account and the person who completed the survey last year.

Submitted reports are saved in each member’s account on Bonsucro Connect and you will find the 2022 completed surveys in the responses section. For the self-assessment part specifically (Legal Compliance and Respect for Human Rights sections), Bonsucro now also provides a functionality that pre-populates member answers based on the 2022 ones, so members only have to update them based on any changes and upload any relevant evidence.

A Member Cohort is a group of related entities that become part of Bonsucro through a parent or related company as specified in the Bonsucro Code of Conduct Implementation Guide paragraph 2A. Where one entity in a Member Cohort is found to be in breach of the Code, any consequences apply to the membership of the entire Member Cohort. For the avoidance of doubt, “group” or “cohort” in this context does not refer to a corporate group. Related entity refers to an affiliate, for example a subsidiary, parent, part-owned JV/ partnership, etc. A company in a cohort cannot be completely outside the corporate group and generally the term “related entity” involves one entity having some control over the other entity, for example, by direct or indirect ownership, or that the entities are under common control, etc.

Bonsucro members must update their Code of Conduct self-assessment to account for companies entering or leaving their Membership Cohort, see Code of Conduct Implementation Guide, 2F.  If a Member wants to add or change their Member Cohort, they need to update the self-assessment form to account for the change and confirm that they have undertaken their due diligence and no corrective actions are required.

The Legal Compliance section is for members to disclose any relevant complaints issued or adverse findings by a court, or other judicial body, for each entity in membership/members cohort, in relation to their sugarcane production or sourcing supply chain. These should be either ongoing or within the last 6 years.  The issues/cases/complaints disclosed needs to be in relation to the issues covered by the Code of Conduct, which are Environmental compliance, Health & Safety, Labour rights, Discrimination, Planning & Licensing including land tenure and indigenous/community engagement, Privacy and data protection, and any other relevant issue that the member deems pertinent to Bonsucro’s Code. In the report in Bonsucro Connect you will find more details on the type of cases to be considered.  

You can download a copy of the survey (template) by clicking on section: Organisational Details, within the survey, and clicking on Import. Then click Get Template. This will download a template Unique to your organisation. Any answers from last year’s Code of Conduct assessment will be in the template

It is possible, within the Bonsucro Connect survey, to assign a colleague to answer specific indicators, using the Assign Answerer feature. This can be found to the right of the indicator text in the assessment. Full details on how to do this can be found in the SupplyShift help function.

 

Once submissions are received, the Bonsucro team will review the answers and provide feedback to the members where any further information might be needed or any actions need to be taken. For the Legal Compliance and Respect for Human Rights sections, the Bonsucro team will assess the answers against the Code of Conduct and using Bonsucro’s internal risk assessment to identify any follow up needed with the member in relation to compliance with the Code. For the Continuous Improvement Report, the Bonsucro team or a consultant appointed by Bonsucro will aggregate the results and produce a report similar to previous years. Please note that, due to the size of our organisation and capacity we have, the process can take a few months, but Bonsucro aims to provide feedback to members in relation to their submissions within 6 months.

 

 

The submission of Members Annual Reports is a requirement under Bonsucro Code of Conduct (clause 4.1). Bonsucro will do as much as possible to understand and work together with the member in addressing any barriers that might exists. However, this remains a Code requirement for continued membership, therefore should a member miss two years of reporting without reasonable justification, Bonsucro reserves the right to suspend their membership until a report is submitted or next steps agreed with Bonsucro. Should the member also miss the third year of reporting, Bonsucro will keep engaging with the member and, depending on the specific issues a member might face and/or their engagement in addressing those, Bonsucro reserves the right to warn the member that  termination of membership might be considered, should that be deemed an appropriate measure.

The United Nations Guiding Principles on Business and Human Rights (UNGPs) is an instrument consisting of 31 principles implementing the United Nations’ (UN) “Protect, Respect and Remedy” framework on the issue of human rights and transnational corporations and other business enterprises. The instrument can be found here